1What does VRS do?
We try to help every person that walks in our doors. We might be able to provide shelter, or transportation home, or a meal. Sometimes we are not able to provide services though Valley Restart, but we will always provide referrals to other sources of assistance.
2Who is in charge of VRS?
Linda Rogers has been executive Director, provided leadership and carried out our mission since 2003. She works under the direction of a 13-member volunteer Board of Directors. The Board membership represents a variety of local community sectors.
3What about the people I see asking for money around town?
While the goal of VRS is to end homelessness, not all people qualify for or want the kind of help we provide, and not all panhandlers are homeless. If you really want to help, donations to local reputable agencies like VRS is a better choice.
4Are there statistics for VRS?

(2015-2016)

· 72% of participants were families

· 53% were homeless for the first time

· 90% left VRS for better housing

· 42,623 meals were served

· The average shelter stay is 45 days

*2014-2015 data

One young woman had struggled with substance use and had experienced domestic violence. She came to the shelter, was reunited with her child, and was able to get a job and move to independent living. She continues her success to this day.

5What areas does VRS serve?

In 2015 72% of all services were for residents of the Hemet/San Jacinto Valley. Everyone must have a California ID because we do background checks on everyone. We are not able to shelter registered sex offenders, parolees, persons with outstanding warrants or who have a history of violent convictions. People with substance use may not actively use at the shelter and are encouraged to be in recovery. Shelter residents are subject to testing.

Examples of who we help:

· A family that has been evicted because of the loss of a job

· The spouse escaping an abusive situation

· A recovering alcoholic needing to find a job and save for housing

· Families and individuals whose food money does not last until the end of the month